Wellness Checks 4U
(Effective March 8, 2026)
PIPEDA COMPLIANCE
Commitment to Privacy
We are committed to protecting the personal information of our clients and ensuring compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This section outlines our practices concerning the collection, use, disclosure, and management of personal information in accordance with PIPEDA.
This Privacy Policy explains how we collect, use, disclose and share your information through our digital properties on which this Privacy Policy is linked to our website; "wellnesschecks4u.org”. This Privacy Policy applies generally to the information we collect about you as a client and about persons who have the legal authority to represent you, such as your family member or friend.
Consent
We obtain your consent for the collection, use, and disclosure of your personal information, except where otherwise permitted by law. Consent may be expressed, implied, or given from you or through an authorized representative. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
Your Client Record
We are committed to protecting your privacy. Your client record may contain protected health information, which may include medical information from your healthcare provider or others, such as notes about your symptoms, diagnoses, care, and a plan for future care.
COLLECTION AND USE OF PERSONAL INFORMATION
By providing us with contact information, such as phone number and email, you agree to be contacted by us and by the caregivers we have contracted with to reach out to you on our behalf. This includes receiving communications by phone or text message at the telephone number you provided. We ensure that no caregiver we use for services will use your telephone number or SMS consent for their personal use or marketing purposes.
We collect personal information solely for the purposes identified in this Privacy Policy and only with your consent. The personal information we collect may include:
1. Identifiers - Name, address, phone number and email address
2. Personal Characteristics of Protected Classes – Age, gender, marital status, medical diagnosis, physical or mental disability.
3. Financial Information - Banking information, account numbers, routing numbers for purposes of payment for expenses and services provided.
4. Sensory Data - Audio recordings or similar information, such as phone call recordings and video visits for quality assurance.
5. Health & Physical Characteristics - Medical conditions, diagnoses, care needs, and other similar information.
DATA USE
For each type of data we collect, we use such Personal Information for the business purposes set forth below:
1. Communicating with You - to respond to online or phone inquiry
2. Verify and enhance quality of products and Services - by using your data to gather feedback to continuously improve the experience of those seeking services with Wellness Checks 4U.
We may use the information we collect about you in other ways, which we will tell you about at the time we collect the information or before we begin using it for those other purposes. In certain instances, you will have the opportunity to limit our use at the time your Personal Information is collected. You also have the right to request deletion of your data.
Other Uses and Disclosures– We may use or disclose your health information for the following purposes without your authorization:
1. Treatment - We may use your health information and share it with other health professionals who are treating you for an injury, i.e.: your doctor who may ask about your overall health condition.
2. Run our organization - We may use and share your health information to run our business, improve your care, improve and enhance our services; measure and understand your experience through satisfaction surveys
3. Payment – We may use and share your health information to bill and get payment from you or your Person in Charge (PIC).
4. Individuals Involved in Your Care – We may share information with a family member, friend, or others involved in your care or payment for your care, in using our professional judgment if we believe that you do not object or you instruct us to do so. If you are unable to agree due to your incapacity or emergency circumstances, we may share where we believe sharing is in your best interest.
SMS Terms and Conditions
Mobile opt-in and information obtained as part of the SMS consent process or numbers for the purpose of SMS are not shared with any third parties or affiliates for marketing or any other purpose. We do not share your SMS consent with third parties or affiliates for their marketing purposes.
By providing your mobile number, you agree to receive SMS messages from Wellness Checks 4U related to your service updates, scheduling, billing, and other important communications. Message frequency varies based on communication needs, message and data rates may apply depending on your carrier’s pricing plan.
We collect your mobile phone number and any information you provide during the sign-up process. This information is used solely to send you the text messages you have consented to receive and to tailor communications based on your preferences.
YOUR RIGHTS
1. You can request a copy of your paper or electronic health records and visiting charts. We will provide you with a release form that specifies the information to be released, to whom, and for how long.
2. We will review your request and generally provide a copy or a summary of your information within 10 days for $25.
3. You may ask us to correct your paper or electronic records if you think they are incorrect or incomplete.
4. You may ask that we contact you in a specific way (office phone) or to send mail to a different address. We will consider all reasonable requests.
5. Ask us to limit what we use or share
6. You may ask us not to use or share certain information for the purpose of treatment, payment, or our operations with others. We may agree to such requests where required by law but will not agree to limit sharing we have determined is necessary to provide care or for our business.
Receive a list of who we’ve shared information with
1. You can ask for a list of the times, who and why we shared your personal or health records with.
2. We will include disclosures except for those made for treatment, payment, and health care operations, and certain other disclosures.
Choose someone to act for you, your Person In Charge (PIC)
1. You may give someone the right to act on your behalf; you must submit a written notice and documentation supporting that person’s right to act on your behalf.
2. If someone has medical power of attorney or is your legal guardian, that person can exercise your rights and make choices about your information.
We will confirm the person has this authority and can act for you before we take any action.
OUR RESPONSIBILITIES
We will let you know promptly and to the extent required by law of any breaches of unsecured health information that have compromised the privacy or security of your information. In such a case, we will notify you of the information involved, steps you may take, and a summary of actions being taken to investigate the breach, reduce harm to you, and protect against future breaches.
We reserve the right to change the provisions of the Notice, and the changes will apply to all information we have about you. The new notice will be available upon request.
ADDITIONAL LAWS
State and Federal State privacy laws may apply to your information. Where such laws apply, Certain states have requirements that relate to uses and disclosures of HIV/ AIDS status, STDs and communicable diseases, reproductive health, mental health, alcohol and drug abuse, genetic information, or abuse and neglect. Unless state or federal law allows or requires us to make the specific type of use or disclosure without your authorization, we will not release any such information without the specific authorization required by law.
Minors Under 18 Years of Age
We respect the privacy of children. Our Services are not designed to attract an audience younger than eighteen (18), and we do not knowingly collect Personal Information from children under eighteen (18). If you are under the age of eighteen (18), you are not permitted to use our Services and should not send any information about yourself to us through our site “Wellness Checks 4U”, email or phone. Please contact us using the contact details below if you believe we may have collected information from your child under the age of eighteen (18), and we will work to delete it.
How to Contact Us
For questions or concerns about Company’s privacy policies and practices, please contact us at kglass@kgprotection4u.com
By Phone: (469) 885-0646
Wellness Checks 4U
5999 Custer Rd. 110-116
Frisco, Tx 75035